This Web site is provided by BrochurePrinting.com as a service to our customers. Please note that your use of the BrochurePrinting.com site (the "Site") constitutes your agreement to follow and be bound by these Terms and Conditions. BrochurePrinting.com reserves the right to change these Terms and Conditions at any time without prior notice.
100% Satisfaction Guarantee Terms and Conditions
If for any reason you aren't fully satisfied with your printed piece, we'll either reprint it or provide a full refund, with the following terms and conditions:
Full refund guarantee does not apply to shipping claims. We will reprint orders damaged or lost by shipping vendors.
We reserve the right to have you return the original order, at our cost, before reprinting or refunding your order.
The maximum refund per order or customer is $2500. The only remedy for problems with orders over $2500 is the reprinting of the order to correct any product defects. We are always reasonable to work with on orders of any size, but the lawyers made us put this part in to protect ourselves from possible fraud.
This guarantee is limited to a reprint of the original order quantity or refund of the purchase price of the order. We are not responsible for any damages or claims incurred by you or your business caused by receiving printed materials which are defective or incomplete or which you receive later than the estimated delivery date.
This guarantee does not cover fees for mailing services or postage or associated incidental or consequential damages or claims. We are not liable for U.S. Postal Service errors, including loss or delay.
Pricing and Payments
All prices shown on this Site are in US Dollars. If a User submits a request on our site to purchase printing, mailing, design or other services, the User agrees that all charges and shipping/handling fees will be charged to the credit card or paid by the User with an other approved payment method. We require each order to be fully paid before we complete an order. We will not start printing production on an order until full payment is received.
Our Sales Tax Policy
BrochurePrinting.com does not charge sales tax as we are a Montana company and the state of Montana does not collect sales tax.
An online proof will be available for your review after we have received and processed your files. No order will be sent to press without your approval. It is your responsibility to check your proof.
An online proof is not necessarily an accurate color reproduction of your final printed piece but is the final opportunity for you to check the text, layout, bleeds and cropping.
BrochurePrinting.com offers hard copy proofs which show a reasonable likeness to the final printed pieces. Such proofs are recommended for color critical art. Hard copy proofs are printed on a material different from the actual paper stock and is mainly used to approximate color. A hard copy proof may involve additional fees and may increase turnaround time. We will make every effort to match the hard copy proof when the order is printed.
Art Files and Copyright Policy
Our production department checks all submitted artwork before printing, but you are responsible for the accuracy of your print-ready files, and we encourage you to proofread all files carefully before placing or approving an order. Under these Terms and Conditions, you agree that you will NOT upload any artwork or files consisting of offensive, indecent or improper material, any material that could give rise to any civil or criminal liability under applicable law; and any material that could infringe rights of privacy, publicity, copyrights or other intellectual property rights without the permission of the owner of these rights and the persons who are shown in the material if applicable. We will refuse an order, which in our opinion may be illegal in nature or an infringement on the rights of any third party. You accept full legal liability for the content of material processed and printed on your behalf and under your instructions. We reserve the right to refuse an order without disclosing a reason.
Printing turnaround time begins once your order has been approved for printing and full payment made. Turnaround includes printing, cutting, and finishing and does not include any design, mailing, or shipping transit times. You should allow additional business days for final delivery based on the shipping method you ordered.
Most of our shipping is done via FedEx. When choosing a shipping option, remember that the estimated transit time is based on the number of business days in transit and does not include weekends, holidays or the day the package is picked up by FedEx. For instance, a product shipped via 2nd Day Air and picked up on a Thursday would be delivered by the end of the day on Monday.
Customer's mailing list(s), while in the possession of BrochurePrinting.com, are the exclusive property of the customer and shall be used only with the customer's instructions. Customer mailing lists will not be sold or offered for use to any other party, and BrochurePrinting.com will not utilize the list for any other purposes. All mailing delivery dates are estimates, not guarantees. BrochurePrinting.com's responsibility is limited to preparing your mailing and delivering it to the US Postal Service.
BrochurePrinting.com is committed to maintaining the privacy of our customers. We do not sell, or otherwise share information about our clients to any other party except that required to process and ship orders.
Like most website servers, we use standard log files. These include internet protocol (IP) addresses, browser types, internet service providers (ISP), referring/exit pages, platform types, date/time stamps. These may be used to analyze trends, administer the site, track users' movements and gather broad demographic data not linked to any personally identifiable information.
Third Party Intermediaries
We use a credit card processing company to bill users for orders. They do not retain, share, store or use personally identifiable information for any other purposes.
Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our website.
Our site may contain links to other websites. We are not responsible for the privacy practices of such other sites and encourage our users to be aware when they leave our site and to read the privacy statements of each and every website that collects personal information. This privacy statement applies only to information collected by this website.
Users who no longer wish to receive our newsletter or promotional communications may opt-out of receiving them.
Termination of Usage
User access to all or part of this Site may be suspended or terminated at any time, without notice and for any reason.
The internal laws of the State of Montana shall govern the performance of these Terms and Conditions, without regard to such state's conflicts of laws principles. You consent to the exclusive jurisdiction and venue of the courts located in Livingston, Montana for all disputes arising out of, or relating to, the Terms and Conditions and use of this Site.