Can you do 2 color printing?
Yes, we can print from one to five Pantone colors at once.
To order 2 color printing, place your order as usual and specify what PMS colors you need in the comments section. Two-color printing is usually priced similar to four-color process, but if you need brochures with spot color inks, request a price quote.
Can I order brochures in custom sizes, shapes and formats?
Yes. Use the custom brochure price request page to get a quote on any non-standard size or format.
What papers can my brochure be printed on?
See our papers for brochure printing descriptions. Price differences are shown in the calculator on the ordering pages.
Is there a discount for reprints?
Exact reprints are $30 less. But also notice how little additional brochures cost. It's much cheaper to print additional copies the first time. To place a reprint order, specify the quantity and other options as usual and choose Exact Reprint of Previous Order in the "File Transfer Method" section and indicate your previous order number.
How soon will I get a proof of my brochure?
You should receive it within 1 business day after we receive your graphics files. You will receive an email with a link to view your proof when it's ready.
How long will it be until I receive my brochures?
Most orders are shipped within 4 business days after you approve your proof. See the ordering pages for additional faster turnaround times. FedEx Shipping takes from 1 to 5 business days depending upon your location. In most areas of the country, you'll get your order in about 6-10 days. If you want faster delivery, use one of our faster turnaround or shipping options.
Can I make changes to my order after I've placed it or approved my proof?
You can make changes to such things as quantity, paper, shipping method, or address by using the Change Order Request page. Some changes can't be made after certain stages in the production process -- for example, the quantity cannot be changed after your order has been printed.
What graphic file formats and storage media do you take?
We can take files in any Windows or Mac version of Photoshop, Quark, InDesign, Pagemaker, Publisher, CorelDRAW!, Freehand, Illustrator, MS Word, PowerPoint, or any file output as an Adobe PDF. If you have another file format, we should be able to handle it as well. If you prefer to mail your files rather than upload them, we'll accept them on a flash drive, CD or DVD.
Will my printed piece match what I see on a monitor or printer?
Most people are surprised at how well the printing matches, but because of differences in monitor settings and calibration, some printed colors may not exactly match the colors on your personal monitor or printer. We do our best to make your job look good by printing to a "pleasing color" standard, using standard ink densities. Due to widely varying results from different output devices, there can be significant differences in the final look. Inkjet and laser printers are especially known to look substantially different than true offset printing. The final product we produce won't look exactly like the output from any printer - it will look a lot better and more professional.
How long does it take to upload my files to you?
It varies based on the size of your files and your internet connection speed. If you'd like, you can send your files to us on a flash drive, CD or DVD.
Can you mail my brochures if I provide a mailing list?
Yes, we'll be happy to mail your brochures to a mailing list that you supply. Mailing pricing can be calculated in the pricing calculator on the ordering pages. You'll be able to upload your mailing list when you place your order, or later on our file upload page.
Can you mail my brochures using my mailing permit from your location?
We are only able to use our mail permit from our location. Mailing permits are tied to local USPS offices and may only be used in the location where they are issued. As an option, we can also address your brochures with your permit and ship them to you.
Can you mail part of my order and ship the remainder?
Sure. Set the print quantity in the InstaPrice™ calculator and set the Mailing Services quantity to the number you want mailed. We'll ship the quantity not mailed to the shipping address you give us.
Give us a call at 888-922-0699 if you have any questions.